All Collections
The Hero platform
Do I need Wi-Fi to use Hero?
Do I need Wi-Fi to use Hero?
Updated over a week ago

Hero requires Wi-Fi connectivity to set up, operate 24/7, and notify you if you do not adhere to your medication schedule. Check if your Wi-Fi provides a 2.4GHz connection, as Hero does not support 5GHz. Most routers provide both bandwidths, but if yours does not, talk to your internet service provider about obtaining a dual-band router.

Did this answer your question?