Will I need the app to program Hero? Jelena Picuric December 25, 2020 19:52 Updated Yes.Once you're connected to Wi-Fi, you'll be able to setup your Hero via the Hero mobile (Android & iOS) app. Related articles What kind of phone do I need to receive notifications from Hero? How to access web app? How to dispense a missed or a skipped pill? How to setup and create account? What does the Hero membership include? Comments 0 comments Article is closed for comments.