How to refill medication?

Once Hero detects that a cartridge is empty, it will let you Refill Now or Refill Later.

You may refill later at any time, but to refill now:

1. When the door opens, remove the cartridge, and refill it.

2. Choose whether you want to update the exact pill count. If Yes, use the interface to enter the pill count and confirm the quantity.

3. Return the cartridge to its slot and close the door.

4. Optionally, update the expiration date of your medication refill. If Yes, choose the expiration year and month, then select Great.

To refill later:

1. Select any button on Hero.

2. Medications that are ready to be refilled will be listed underneath the Dispense option. Scroll to the desired medication and select it.

3. When the door opens, remove the cartridge, and refill it.

4. Choose whether you want to update the exact pill count. If Yes, use the interface to enter the pill count and confirm the quantity.

5. Return the cartridge to its slot and close the door.

6. Optionally, update the expiration date of your medication refill. If Yes, choose the expiration year and month, then select Great.

You can also refill a cartridge at any time, even when it isn’t running low or the medication isn’t expired.

1. Select any button on Hero.

2. Select Refill.

3. Select the desired medication.

4. Select OK to confirm you understand to pour out old pills and put them on top of the new pills.

5. When the cartridge door opens, remove the cartridge and pour out any remaining pills.

6. Pour new medication into the cartridge.

7. Return any pills you previously removed.

8. Choose whether you’d like to update an exact pill count.

9. Return the cartridge to Hero and close the door.

10. Choose whether you’d like to update the expiration date.