If I unplug Hero will I have to reload all the medication information? No. As long as your Hero is connected to a Wi-Fi network when plugged in again, it has access to the information it needs. Related articles Don't you have to keep your meds in your pill bottles by law? How to access pills if I lose power? How to manage the Skipped/Missed Dose dispense? Is Hero loud enough for the hearing impaired? Is my health data secure with Hero?