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  1. Hero Health, Inc.
  2. Safety and Security

Articles in this section

  • Can my child access the Hero device?
  • Is my health data secure with Hero?
  • Does Hero lock?
  • How to add or edit a Dispense Passcode?
  • How to manage the Skipped/Missed Dose dispense?
  • When to use the Safety Key?
  • What if I lose the safety key?
  • Should I keep the safety key away from the patient?
  • How to access pills if I lose power?
  • If I unplug Hero will I have to reload all the medication information?
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Can my child access the Hero device?

  • January 11, 2021 20:34
  • Updated

We understand how important it is to keep medicine secure, so we have provided you with the option to set a password that must be entered before dispensing pills.

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Hero Health, Inc.