Can I use Hero without the app? December 27, 2018 00:09 Updated Follow Yes, you can login to the Hero web portal on your desktop computer if you do not have a smartphone device. Related articles I have a cell phone but not a smart phone. Can I still have access to mobile features? What kind of phone do I need to receive notifications from Hero? Instruction Manual - English What kind of notifications will I get from Hero? If I buy Hero do I have to use Hero Fill as my pharmacy?