How to manage the Skipped/Missed Dose dispense?

Use the Safety Settings to manage the Skipped/Missed Dose Dispense Limit.

This limit determines up to how many hours after a skipped or missed dose a user may dispense that dose.

To set the time frame:

1. In the app, navigate to More > Your Settings > Skipped/Missed Dose.

2. Use the plus and minus icons to set the number of hours a user has to dispense a skipped or missed dose. The default is 4, the minimum is 2, and the maximum is 24.

3. Select Update.

4. On Hero, select Confirm, and on the app, select Done.

If a user tries to dispense a missed or skipped dose outside the set time frame, Hero will not list that dose as having been skipped/missed and will not allow the user to dispense it.