How does Hero Refill & Delivery work?

Sign up for Hero Refill & Delivery in the Hero app. Here is what you will need in order to complete the signup process.   

• • Member details, including allergy information 
  • Member’s insurance information
  • Current Pharmacy information 
  • Medications you need transferred 
  • A valid credit card

Once we receive your request, our pharmacy partner - AdhereRX, will contact your old pharmacy and transfer your refills. 

We will notify you about your copays when it’s time for your medications to be filled. 

All of your medications will be filled and delivered every month before you need them. 

If you are out of refills, a pharmacist will contact your doctor to get more refills.