Can I turn off the ability to skip a dose?

Yes! As a default setting, the Hero device offers the option to skip a dose. 

When it’s time to dispense a dose, you or your loved one will be presented with a screen to either ‘Dispense’ or ‘Skip’. You may want to remove this action (e.g. to prevent accidental skips). If you disable this feature, the primary user of the Hero device will only be able to dispense when it's time to take their meds.

To make adjustments to this feature, simply:

1. Open the Hero mobile app
2. Under the ‘More’ tab, select ‘Notifications & Preferences’
3. Toggle on or off ‘Allow to skip’ based on your preference.