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  1. Hero Health, Inc.
  2. Support and Troubleshooting

Support and Troubleshooting

  • Call support error?
  • Problem connecting, please try again error?
  • Network issues, please try again error?
  • Can’t power on?
  • Shake cartridge error?
  • Cannot setup Hero?
  • Missing Cart error?
  • Screen/LEDs go on and off when Hero is plugged in?
  • Hero reboots whenever it tries to open door or dispense a pill?
  • Door Opening?
  • Sound issues?
  • Abnormal Dispensing Noise?
  • How to change or reconnect to Wi-Fi Network?
Hero Health, Inc.