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How do I add teammates?
Updated over 4 months ago

To add a new read-only teammate to your Hero account, follow the instructions below. You can invite a teammate during the setup process, or you can do it later by going to the More menu and selecting Manage Teammates.

  1. Tap on the Invite Teammate button.

  2. You can either Choose Contact from your smartphone's contact list or Add Manually

  • To choose a contact, scroll or search for the name of the contact you want to invite as a teammate. Then, tap their name and select the email address that Hero should use to send their invitation to be a teammate.

  • To add a teammate manually, enter the teammate's first name and email address and tap on Send Invite.

Once your teammate accepts the invitation, you will receive a notification, and they will be listed as an active teammate on the Manage Teammates screen. If they haven't accepted yet, they will be listed as invited. That's it! You've successfully added a caregiver to your Hero account.

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