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How do I set up Hero for myself? (Video Tutorial)
How do I set up Hero for myself? (Video Tutorial)
Updated over a week ago

Setting up Hero for yourself is easy. To learn how to set up Hero, watch our video tutorial:

You can also check out our setup guide here, or see the below instructions.

Setting up the Hero smart dispenser involves three main steps:

Step 1: Connecting the Hero Smart Dispenser

  • Plug in the Hero smart dispenser.

  • You’ll see a welcome screen. Press the Center button to start.

  • The dispenser will check for software updates, which can take up to 10 minutes.

  • Once updates are complete, continue setup on the Hero app with a unique connection code.

Step 2: Creating a Hero Account

  • Download the Hero Health app to your smartphone (iPhone or Android).

  • Tap "I am new to Hero" to begin.

  • Tap "Enter a setup code."

  • Enter the 8-digit connection code displayed on your Hero device screen and tap "Next."

  • When asked who will be using Hero, select "Myself."

  • Add additional information to your account, including Date of Birth and Health Conditions.

  • Verify your email address via the confirmation email sent to you.

  • After confirming your email, you will be prompted to enter Health conditions.

  • Once complete, you will see a success screen prompting you to add your medication. Tap the "Let’s do it" button to continue.

Step 3: Setting Up the Medication List and Schedule

  • Add all medications to your account before loading up to 10 medications inside the dispenser.

  • Search for a medication and tap the name that matches yours.

  • Enter medication details and tap "Continue."

  • Set up the schedule by selecting whether you take the medication every day, on specific days, or on demand.

  • Select how many times per day, the exact time, and the quantity of pills per dose.

  • Review the schedule. To add another schedule, tap "+ Add another Schedule" and repeat the process. When finalized, tap "Continue."

  • Choose "Add another medication" to add additional medications. When done, tap "Done Adding Medications" to continue to setting up your Preferences.

  • Invite additional caregivers who can track your adherence and progress without making changes, then tap "Next."

  • On the last step, select "Let’s do it" to start adding medications to the dispenser.

The Hero smart dispenser will display a message on the screen when it’s ready for you to load your first medication. Follow the on-screen instructions to start loading your medication.

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