Setting up Hero for yourself is easy. To learn how to set up Hero, watch our video tutorial:
You can also check out our setup guide here, or see the below instructions.
Setting up the Hero smart dispenser involves three main steps:
Step 1: Connecting the Hero Smart Dispenser
Plug in the Hero smart dispenser.
You’ll see a welcome screen. Press the Center button to start.
The dispenser will check for software updates, which can take up to 10 minutes.
Once updates are complete, continue setup on the Hero app with a unique connection code.
Step 2: Creating a Hero Account
Download the Hero Health app to your smartphone (iPhone or Android).
Tap "I am new to Hero" to begin.
Tap "Enter a setup code."
Enter the 8-digit connection code displayed on your Hero device screen and tap "Next."
When asked who will be using Hero, select "Myself."
Add additional information to your account, including Date of Birth and Health Conditions.
Verify your email address via the confirmation email sent to you.
After confirming your email, you will be prompted to enter Health conditions.
Once complete, you will see a success screen prompting you to add your medication. Tap the "Let’s do it" button to continue.
Step 3: Setting Up the Medication List and Schedule
Add all medications to your account before loading up to 10 medications inside the dispenser.
Search for a medication and tap the name that matches yours.
Enter medication details and tap "Continue."
Set up the schedule by selecting whether you take the medication every day, on specific days, or on demand.
Select how many times per day, the exact time, and the quantity of pills per dose.
Review the schedule. To add another schedule, tap "+ Add another Schedule" and repeat the process. When finalized, tap "Continue."
Choose "Add another medication" to add additional medications. When done, tap "Done Adding Medications" to continue to setting up your Preferences.
Invite additional caregivers who can track your adherence and progress without making changes, then tap "Next."
On the last step, select "Let’s do it" to start adding medications to the dispenser.
The Hero smart dispenser will display a message on the screen when it’s ready for you to load your first medication. Follow the on-screen instructions to start loading your medication.