Once you have created your schedules in the app, your Hero smart dispenser will download your configuration.

When ready, it will prompt you to start loading medication.

Your Hero will open the door and display the name of the medication you need to load on the screen.

Hero assigns a specific cartridge slot for each medication, so follow the exact instructions on the screen.

Pinch the bottom of the cartridge slightly, then pull the cartridge out.

Pour your pills into the cartridge, ensuring you do not exceed the MAX line written on the back.

Return the cartridge into the slot by pushing in on the bottom until you hear a click. The click indicates the cartridge is securely locked in place.

Repeat the process for all medications you’ve added to the app.

Hero will notify you once you’ve finished loading all medications.