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How do I set up phone reminders?
How do I set up phone reminders?
Updated over 3 weeks ago

As a primary user with admin privileges, you will automatically receive the following app notifications:

  • Missed doses

  • Hero device offline/disconnected

  • Hero door manually opened (using the Pill Access key)

  • Hero entering/exiting Transport mode

If you’d like additional reminders, you can enable phone call or SMS notifications for when you are more than 15 minutes late taking a dose.

To set up phone or SMS reminders:

  1. Open the Hero app and go to More > Settings & Notifications > App Notifications.

  2. Choose how you'd like to be reminded:

    • App notifications

    • Phone call

    • SMS

  3. If selecting Phone call or SMS, verify your phone number by entering the code sent via text or call.

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