Skip to main content
All CollectionsHow to dispense pills
How does the Hero dispense medications?
How does the Hero dispense medications?
Updated yesterday

At Hero, we understand the importance of staying on top of your medication schedule. That's why we've designed our device to provide you with multiple reminders to ensure you never miss a dose.

How will I know it’s time for my meds?

  • Dispenser Alerts: When it's time for your meds, the Hero smart dispenser will alert you with a message on the screen, an audible tone, and flashing light.

  • Mobile Notifications: Depending on your notification preferences, you may also receive a push notification from the Hero app on your mobile phone.

  • Caregiver Notifications: Our device can notify caregivers if you're late, miss a dose, or if your medication supply is running low, giving you and your loved ones peace of mind.

How do I use Hero to dispense my meds at the right time?

  1. Start Dispensing

    • Press the center button on the Hero smart dispenser to start dispensing your dose. If a dispense passcode has been set for any medications in that dose, you’ll be asked to enter it first.

  2. Dispense Process

    • Hero will pick up each pill and drop it into the cup. The device screen will indicate which medication is being dispensed.

  3. Verify and Take Your Meds

    • Once all pills for that dose have been dispensed, Hero will instruct you to remove the cup. Verify the dose and take the pills.

  4. Return the Cup

    • After taking your medication, return the cup to Hero so it’s ready for the next dose.

Did this answer your question?