Menu access passcode blocks access to entire dispenser menu. It is commonly used to prevent others from accessing menu settings or dispensing unscheduled meds (as-needed or future dose) - like a “digital lock” to the device. Only scheduled dose dispense will be available on the dispenser without any passcode entry.
Important Note: The Hero Smart Dispenser is not intended to be a pill lockbox and does not prevent users from physically accessing medications stored in the device by design.
Setting Up a Digital Lock
Open the Hero App
Go to the "More" tab.
Select "Settings & Notifications."
Navigate to "Enable Passcodes."
Select "Create menu access passcode."
Enable Access to Device Menus
Under "Create menu access passcode," create a 4-digit passcode
The changes will be confirmed automatically on Hero