As a caregiver with admin privileges, you can enable phone call or SMS reminders for your loved one if they are more than 15 minutes late taking a dose.
To set up additional reminders:
Open the Hero app and go to More > Settings & Notifications > App Notifications.
Choose how they'd like to receive reminders:
App notifications
Phone call
SMS
If selecting Phone call or SMS, your loved one should verify their phone number by entering the code sent via text or call.