As a caregiver admin, you can invite your loved one (the primary user) to download and set up the Hero app so they can receive notifications. This option is available during the initial setup of the Hero Smart Dispenser or anytime in the Hero app’s More menu. Here’s how to send the invitation:
Navigate in the Hero app:
Go to More > Account Management
Scroll down to Your Loved one's email
From there, you can choose to resend invite to an existing email OR add a new email address and send invitation
Check Their Inbox:
A verification email will be sent to your loved one. Make sure they check their inbox and click the verification link in the email to complete the setup process.
Start Receiving Notifications:
Once the app is installed and verified, go to More tab, select Settings & Notifications and then App Notifications, and choose the App as a preferred method of receiving notifications. Your loved one will start receiving timely reminders to take their doses, ensuring they stay on track with their medication schedule.