Using the Hero app
24 articles
How do I download the Hero mobile app?
Can I use Hero without the app?
How can I update my payment details?
How can I reactivate my account?
How are weekly and monthly adherence rates calculated?
Where can I see my adherence for a specific medication?
What kind of personalized insights are available in "Insights"?
How can I update my loved one's phone number?
How can I update my phone number?
How can I update my password?
How can I update my loved one's email?
I don't know my email. How can I update my email?
How can I update my loved one's name?
How can I update my name?
Can you adjust dosages?
How can I maintain adherence while on vacation?
How can I help my loved one maintain adherence while on vacation?
How can I sign in/log in to the Hero app if I forgot email and password?
How can I download, share, or print my medication list?
How do I change a pill to be stored inside the Hero dispenser?
How do I change the dose strength of a medication?
Hero App & Smart Dispenser — Roles, Permissions & Account Management FAQ
How can I manage medication while traveling / away from home?
How do I identify and verify which medications correspond to each slot in the Hero dispenser?