Helping your loved one stay adherent to their medication schedule while traveling is easy with a few simple steps:
Prepare for the trip:
In the Hero app, go to More > Traveling/Away from Home to activate Vacation Mode and pre-dispense your loved one's medication from the smart dispenser.
Encourage use of app notifications:
While your loved one is away, they will receive app notifications at their scheduled dose times. Encourage them to confirm their doses in the Hero app to keep their adherence rate on track.
Invite your loved one to download the app (if needed):
If your loved one hasn’t downloaded the Hero app yet:
Open your Hero app and go to More > Settings & Notifications > App Notifications.
Tap ‘App’ to send an email invitation for them to download and set up the app.
Once the app is installed, they’ll start receiving notifications to take their doses.
Why It Matters:
With Vacation Mode and app notifications, Hero members maintain an average adherence rate of over 90%. Helping your loved one stay on track while traveling ensures they continue to benefit from this high level of consistency.
Pro Tip:
Stay engaged by periodically nudging your loved one to confirm their doses. Your support helps ensure their health routine remains seamless—even on vacation!