Already on Vacation?
Simply press the center button on your Hero smart dispenser.
Not on Vacation Yet?
Open the Hero App on your smartphone.
Go to the "More" tab.
Select "Traveling/Away from Home."
You should see two tabs: "Schedule" and "Details. Tap on "Details" on the right hand side and then scroll down to "Cancel My Vacation."
Confirm your choice when prompted.
Still having trouble? Unplug the smart dispenser for 30 seconds and plug it back in to refresh the connection, or contact Hero support at 855-855-9962.