Hero requires a 2.4GHz Wi-Fi connection for setup, tracking medication adherence, and sending notifications when it's time to take meds.
Without Wi-Fi, Hero will still dispense your medications as scheduled, but you won't receive reminders or be able to track adherence through the app.
Hero only works with 2.4GHz Wi-Fi networks. Most routers support both 2.4GHz and 5GHz bands. If your router does not, contact your internet service provider to upgrade to a dual-band router.