Hero subscribers are protected by a 90-day money-back guarantee. If at any point during the 90 days you decide Hero isn't the right fit for you, you can return it for a full refund. You’ll just need to return the smart dispenser with the original packaging, in good condition.

If you decide to return your Hero smart dispenser after your 90-day risk-free trial has ended, you will be required to pay the remainder of your commitment or you won’t be eligible for a refund, depending on your subscription plan.

To ensure that you don't incur any additional fees, please make sure you insert the Travel Bar and properly pack and return your dispenser within 30 days. We'll send you a prepaid return label and packaging instructions so that returning the smart dispenser is as smooth as possible for you.

For details, see https://herohealth.com/returns.