Hero is an end-to-end medication management service, not just a dispenser. The monthly subscription fee covers everything — the smart dispenser, the app, customer support with live agents every day from 8am to 8pm ET, and a limited lifetime warranty for the duration of your subscription term. It's what allows us to keep the service updated, supported, and working reliably every single day.
Comparable devices available to purchase outright start at $1,999 — and come with only a limited 1-year warranty, no app, and no ongoing support. At $29.99/mo with a prepaid plan, Hero works out to less than a dollar a day, with everything included and your device replaced free of charge if it ever stops working.
In addition to out-of-pocket subscription, eligible Medicare members can get Hero for as little as $0 by enrolling in a remote care program through one of Hero’s partner providers. Copays, coinsurance, and deductibles may still apply depending on your specific insurance plan. Once enrolled, you must check-in, at least once a month, with your care provider to review your regimen. Check your eligibility for Medicare approved remote care plan here.