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Returns & Replacements
I can’t find my return label
I can’t find my return label
Updated over a week ago

Your prepaid return label was sent automatically via email as soon as your return or replacement was processed. To find your return label, go to your inbox using the email you signed up with and search for the Hero Cancelation or Exchange Confirmation email.

If you can’t find the email, contact us for help. You can chat with us 24/7 💬

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