Your prepaid return label was sent automatically via email as soon as your return or replacement was processed. To find your return label, go to your inbox using the email you signed up with and search for the Hero Cancelation or Exchange Confirmation email. Ensure you also check your spam or junk mail folders, as the confirmation email may sometimes be filtered there.
Steps to Retrieve or Request a Return Label
Locate the email with the subject "Hero Cancelation Confirmation" or "Hero Exchange Confirmation."
Tap on the return label link provided in the email to access your prepaid return label.