Returns & Replacements
How do I pack and safely return my Hero smart dispenser (Video Tutorial)?
Packaging instructions for Returning Hero
What is your policy regarding returns?
How do I remove my personal information before I send back my smart dispenser?
Is there a warranty in case Hero stops working?
What is the travel bar and why do I need it?
I can’t find my return label
Will my Hero work if I cancel my account?
How do I track my return shipment?