Why is there a 1-year commitment?

The year-long membership model allows us to offer Hero to as many users as possible at an affordable monthly subscription fee while also sending constant updates to both the app and the firmware that controls the Hero device.

Your membership also includes our limited warranty for the duration of your Hero membership.

Your purchase is also protected by a 30-day money-back guarantee. If you decide to cancel before your first year of membership is complete, you'll be charged the remaining balance for the year. After one year, you may cancel at any time and must return the medication dispenser.