Why is there a 1-year commitment?

The year-long subscription model allows us to offer Hero to as many users as possible at an affordable monthly fee while also making constant updates to both the app and the firmware that control the Hero smart dispenser.

Your subscription also includes an unlimited warranty for the duration of your Hero subscription term.

Your subscription is also protected by a 90-day money-back guarantee. If you decide to cancel before your first year is complete, you'll be charged the remaining balance for the year. After one year, you may cancel at any time and must return the smart dispenser.