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How to add or change a Dispense Passcode

Updated over a week ago

Dispense passcode blocks dispense of selected meds. It is commonly used to prevent children from dispensing meds when Hero alerts for a scheduled dose.

To enable a 4-digit medication dispense passcode on your Hero dispenser:

  1. Open the Hero app and navigate to More > Settings & Notifications > Enable passcodes > Create dispense passcode.

  2. Use the arrows to set a four-digit passcode.

  3. Select the medications you want to require a passcode for. Tap Next.

Note: Remember, enabling the passcode is optional. You can manage passcodes for specific medications at any time by navigating to Meds > Select Medication > Dispense Passcode.

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