To learn how to refill your Hero smart dispenser, watch our video tutorial, or follow our step-by-step instructions below.
Step by Step Instructions:
Press the center button on your Hero smart dispenser to access the main menu.
Select "Refill" from the main menu.
Choose the medication you want to refill. Follow the on-screen instructions to update your pill count and/or expiration date.
The cartridge door for the selected medication will open automatically. Remove the cartridge containing the medication.
To ensure old pills are dispensed first, pour them out before adding new ones.
Place your new pills into the now empty cartridge.
Pour the old pills on top of the new pills in the cartridge.
Reinsert the cartridge back into the Hero smart dispenser. Ensure it is properly loaded by listening for a click sound when inserting. Close the cartridge door securely.