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Setting up the smart dispenser
As a caregiver, can I prevent my loved one from accessing the Hero dispenser menus?
As a caregiver, can I prevent my loved one from accessing the Hero dispenser menus?
Updated over a week ago

You can add a “digital lock” to the device, which will require entering a passcode to access the Hero dispenser menus. Only scheduled dose dispense will be available on the dispenser without any passcode entry.

This setting is available via the app under More > Notifications & Preferences > Caregiver & Member preferences:

  • Under Access to Hero device menus, tap the on/off switch and an overlay will appear

  • Tap the arrows to create a 4 digit code then tap the Add button to create the menu passcode

  • Tap the Update button to confirm any changes

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