Hero allows users to receive notifications about their scheduled medication in several different ways.
To customize how you receive notifications, and how often, open the Hero Connect app, navigate to the Account tab, and select Notification Preferences. From here, you can customize the notifications you receive on your mobile phone, and on Hero itself.
Hero will ring and light up when it's time to take a scheduled medication. If a scheduled dose isn't taken right away, Hero can be set up to alert a user multiple times. By selecting Reminders on Hero, you can customize how many extra alerts Hero will send, and how often.
Hero can also be set up to send reminders to your phone if a medication hasn't been taken within 15 minutes of its scheduled time. Selecting Additional reminder will give you the option of choosing how you want to receive these notifications - a push notification, a phone call, or no notifications.