Why is there a membership for Hero?

The membership model allows us to offer Hero to as many users as possible at an affordable price. Your membership also includes our limited warranty and access to Hero’s 24/7 customer service for the duration of your Hero membership.

The Hero device is a brilliant HIPAA-compliant piece of hardware that ensures members never miss a dose. Similar devices with membership models like Philips ($60 a month) and MedMinder ($50 a month) are significantly more expensive and provide fewer features. Other options available to buy outright, like Livi ($979) and Medacube ($1299), are also costly to purchase and do not include an app that allows users to interface with the Hero as the primary user or remotely as a caregiver.