Why does Hero have a subscription fee?

The Hero smart dispenser is a brilliant HIPAA-compliant piece of hardware that helps prevent users from missing doses. We've created the first end-to-end medication management service that includes an award-winning smart dispenser, medication management app, access to automatic refills with free delivery and 24/7 live support. Similar devices with subscription models like Philips ($60 a month) and MedMinder ($50 a month), are significantly more expensive and don't include refill services that help take the hassle out of taking meds. Other options available to buy outright like Livi ($979) and Medacube ($1299), are also costly to purchase and do not include an unlimited warranty like Hero does.

The subscription model allows us to offer Hero to as many users as possible at an affordable monthly price. In addition to an unlimited warranty, your subscription also includes access to 24/7 live support for the duration of your Hero subscription term!