The membership model allows us to offer Hero to as many users as possible at an affordable price. Your membership also includes our limited warranty and access to Hero’s 24/7 customer service for the duration of your Hero membership.
The Hero device is a brilliant HIPAA-compliant piece of hardware that ensures members never miss a dose. Similar devices with membership models like Philips ($60 a month) and MedMinder ($50 a month) are significantly more expensive and provide fewer features. Other options available to buy outright, like Livi ($979) and Medacube ($1299), are also costly to purchase and do not include an app that allows users to interface with the Hero as the primary user or remotely as a caregiver.