You will need both your Wi-Fi name and password to connect your dispenser to the Hero app.
Try to place your smart dispenser less than 75ft or two walls away from your Wi-Fi router to ensure your smart dispenser stays connected at all times.
Be sure to set your Wi-Fi to 2.4GHz, as Hero does not support 5GHz. Most routers provide both bandwidths, but if yours does not, talk to your internet service provider about obtaining a dual-band router.
Get Hero up and running in less than 30 minutes with a Hero Expert! Schedule a live setup session with us by going to www.herohealth.com/events