Using the Hero app
26 articles
I forgot my password! What should I do?
How do I download the Hero mobile app?
Can I use Hero without the app?
How can I update my payment details?
How can I reactivate my account?
How are weekly and monthly adherence rates calculated?
Where can I see my adherence for a specific medication?
What kind of personalized insights are available in "Insights"?
How to edit pill count
How can I update my loved one's phone number?
How can I update my phone number?
How can I update my password?
How can I update my loved one's email?
How can I update my email?
How can I update my loved one's name?
How can I update my name?
Can you adjust dosages?
How can I maintain adherence while on vacation?
How can I help my loved one maintain adherence while on vacation?
How do I invite my loved one to download the Hero app?
How can I sign in to the Hero app if I am unable to do so?
How can I download, share, or print my medication list?
How can I check my subscription details and renewal date?
How do I change a pill to be stored inside the Hero dispenser?
How do I change the dose strength of a medication?
I forgot my email! What should I do?