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Using the Hero app
- Where is the ‘Stats’ section? What are ‘Insights’?
- Why is my adherence rate below 100%?
- How are weekly and monthly adherence rates calculated?
- How can I update my loved one's phone number?
- How can I update my phone number?
- How can I update my password?
- How can I update my loved one's email?
- How to update my email?
- How can I update my loved one's name?
- How to update my name?
- I forgot my password! What should I do?
- Where can I see my adherence for a specific medication?
- What kind of personalized insights are available in ‘Insights’?
- How frequently do personalized insights update?
- What is the Hero app?
- How do I download the Hero mobile app?
- Can I use Hero without the app?
- What kind of phone do I need to receive notifications from Hero?