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  1. Hero Health, Inc.
  2. Using the Hero app

Using the Hero app

  • Where is the ‘Stats’ section? What are ‘Insights’?
  • Why is my adherence rate below 100%?
  • How are weekly and monthly adherence rates calculated?
  • How can I update my loved one's phone number?
  • How can I update my phone number?
  • How can I update my password?
  • How can I update my loved one's email?
  • How to update my email?
  • How can I update my loved one's name?
  • How to update my name?
  • I forgot my password! What should I do?
  • Where can I see my adherence for a specific medication?
  • What kind of personalized insights are available in ‘Insights’?
  • How frequently do personalized insights update?
  • What is the Hero app?
  • How do I download the Hero mobile app?
  • Can I use Hero without the app?
  • What kind of phone do I need to receive notifications from Hero?
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Learn More
  • Hero Pill Dispenser
  • Pricing
  • Reviews
  • About
  • Terms of Use
  • Privacy Policy
Resources
  • FAQ
  • Blog
  • Free Returns
  • Insurance & Caregiver Reimbursement
  • Careers
  • Sitemap
  • Member Login
Contact
  • 1-855-855-9962
  • Email Us
  • Contact Us
Download the app
  • App Store
  • Google Play
Follow us
  • Click to follow us on Facebook
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© Hero Health, Inc. 2022 | 160 Varick St., Suite 1004, New York, NY 10013
Pharmacy Partner: AdhereRx, and AdhereHealth Company, 118 Mackenan Dr, Suite 200, Cary, NC 27511 Phone: 602-649-4145

Questions? Call now.
1-855-855-9962